Help & FAQ — Prime Shop

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Buying

How do I message a seller?

What should I check before buying?

How do I arrange a meeting?

Can I negotiate the price?

How do I post a new ad?

How do I get more views on my ad?

How do I mark an item as sold?

What are the prohibited items?

How do I verify my account?

How do I report a user?

How do I change my phone number?

What should I do if I'm hacked?

What payment methods are accepted?

How do I request a refund?

Is my payment secure?

When will I receive my payout?